Customer Service Representative
Verified Hiring Opportunity • Curated by E-Errands Recruitment Desk
Job Description
Job Summary
WAGCOL is looking for a professional and productive Customer Service Representative to join our team at the Head Office in Accra, Ghana.
Requirements & Qualifications
- HND/Diploma/Degree in Business Administration or related field.
- 2-3 years of sales experience.
- Strong verbal and written communication to explain products, policies, or services clearly and politely.
- The ability to listen carefully to frustrated or inquiring customers, understand their point of view, and respond calmly.
- Capacity to diagnose customer issues quickly and choose or negotiate an effective solution.
- Knows how to use email, web chat, VoIP phone systems, office software (Microsoft Office).
- Ability to handle multiple live chats, calls, or tickets while documenting notes accurately in real time.
How to Apply
Interested applicants are to send their CVs and cover letter to:
- Email: info@wagcol.com
- WhatsApp Details: 0244 714 565
Deadline: 6th November, 2026
How to Apply
Please send your application and resume directly to this email address:
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