Account Manager

About the Role

Are you a strategic relationship builder with a passion for fintech, digital lending, and driving commercial growth? Simbrella Ghana is looking for an exceptional Account Manager to spearhead our commercial partnerships. In this role, you won't just manage accounts; you will be the vital link between our cutting-edge credit-scoring technology and leading banks, fintechs, and Telco's.

Key Responsibilities

• Champion Client Success: Serve as the strategic, principal contact for our high-value corporate partners, building deep trust and maintaining flawless account plans.
• Orchestrate Flawless Onboarding: Drive the commercial launch of new clients by collaborating seamlessly with internal Tech, Data Analytics, Operations, and Compliance teams.
• Fuel Revenue Growth: Proactively track service utilization, identify cross-selling opportunities and lead contract renewal conversations.
• Resolve & Deliver: Act as a responsive, high-impact problem solver to coordinate swift resolution of client inquiries and protect service quality.
• Commercial Guardrails: Monitor service usage, prevent revenue leakage, and partner with Finance for smooth billing and reconciliation.

Requirements

• Education: Bachelor's degree in Business Administration, Marketing, Finance, Economics, or a related field.
• Experience: 2 to 3 years of proven success in B2B account management, relationship management, or customer success.
• Industry Edge: Strong working knowledge of Fintech, Banking, Digital Lending, Telecoms, or the tech ecosystem.
• Core Skills: Exceptional communication, problem-solving, cross-functional stakeholder coordination, and familiarity with CRM systems.

How to Apply

Scan the QR code to review the detailed job description. To apply, email your CV to careers@simbrellaghana.com with the subject line "Account Manager Application".

Deadline: 20th November 2026.